JangoMail FAQs

Using FTP

JangoMail (and JangoSMTP) supports the use of FTP for uploading of images, documents/attachments, lists, and HTML source code. You can use any FTP client for manual – and even automated/scheduled – uploads of files. Your FTP client can be as simple as Windows Explorer and as more higher-end such as FileZilla.

If using the user interface (i.e., you logon to your JangoMail or JangoSMTP account), images (and files used as attachments) can be uploaded via the Assets tab. Go to Assets > click Add New Item, browse for the file, and upload.

If you have more than one image or file, you can also FTP your images, as an example, to your Images folder. You can use an FTP client such as FileZilla, or just use your Windows Explorer (not Internet Explorer; Windows Explorer is what you see/use when viewing My Computer, My Documents, or other folders within that interface).

In the navigation/address field, enter ftp://client.jangomail.com, and when prompted, enter your JangoMail or JangoSMTP username and password. Once you are logged in, you’ll see an Images folder. Open it. Then, in another Explorer window, go to where your images are located on your PC. Select the ones you want to upload and drag them into the other Explorer window (they are not removed from your computer, just copied into the FTP folder).

If you are using a client application such as FileZilla, your display could look like this:

If you are uploading HTML templates, then the destination folder within your FTP area is the HTMLTemplates folder. If you are uploading attachments, then the destination folder is Attachments. Attachments, if actually being sent with a message, would be stored in this folder, and this applies when using the API.

(JangoMail only) If you are uploading a list, place the file into the GroupImportsAutoFTP folder. Our system will scan the folder (it may take several minutes before your account is scanned), detect the file, and upload/create a list based on the file name. If that name already exists, then records in the new file will be added to the existing list in your JangoMail account.

If you want to export your images, attachments or templates

You can also use FTP to do the reverse: download your images, attachments, and templates. Go through the same logon process, open the folder of interest, select all items of interest, then drag them into a folder/location on your local computer.

In the example below, using FileZilla (on a Mac), I have logged onto my account and am in the Images folder. I would select the images of interest and drag them over the left side – where I’ve created a folder named FTP_Downloads.